Privacy Policy

Our Privacy Policy

SUPERALPAKA values its customers and respects their privacy. The personal information we collect about you is used to process your order, send you e-mails to confirm your order or to contact you via phone or e-mail if we have other questions regarding your order or purchase. We do not sell or rent your personal information to third parties and will not do so under any circumstances.

SUPERALPAKA strongly respects your privacy. SUPERALPAKA will NEVER rent or sell your personal information to any third party. The information collected and stored by SUPERALPAKA includes your name, address, telephone number, and email address. While your credit card information is collected at the time of purchase by none are stored on a SUPERALPAKA’s server. Credit card information is sent directly to a freesecure server, where it is safely held. Because SUPERALPAKA collects personal information through a secure server that features the latest encryption technology, you can be assured that none of your information will be viewed by anyone outside of SUPERALPAKA . Furthermore, all shipping labels are pre-printed at Alpaca House’s office, so none of your personal information is held or stored by any of the shipping companies that are used to deliver SUPERALPAKA’s orders.

The information you provide to SUPERALPAKA will only be used to process your order. Unless there is a problem with your order or you have opted to receive the SUPERALPAKA Newsletter by email, you will not be contacted by SUPERALPAKA . If you do agree to receive the SUPERALPAKA  Newsletter but later change your mind, you can request to be removed from our list by simply emailing us. You may also update or change the personal information SUPERALPAKA has collected by sending an email to . Should there be any changes to SUPERALPAKA’s Privacy Guarantee, all affected users will immediately be notified by email and all relevant changes will be posted in our site.

SUPERALPAKA does not knowingly collect any personal information from children.